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Difficult People and Bullies are Easy

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The Quick Guide to Dealing with Difficult People

picture of booklet101 tips and techniques for dealing with Difficult People for just £3.87

 

  • Are you being bullied at work?
  • Do you have to deal with negative people who sap all your energy?
  • Do you work with annoying nit-pickers?
  • Do you have customers who try to bully you or throw temper tantrums?
  • Do you work with people who just can’t make up their minds and then change them anyway?
If you answered ‘yes’ to any of these questions, this booklet is for you.

Dealing with difficult behaviours from colleagues and customers can make your life hell

Nancy gave me a very simple strategy for dealing with a difficult person which worked immediately and still works like a dream.'

John Sealey, Your Marketing Matters

 

In this straightforward easy-to-follow booklet you will discover:

  • What to look out for
  • How to nip bullying in the bud before it really starts
  • Tools that work for dealing with bullying
  • Surprising ways to deal with negative people
  • Simple steps to get indecisive people to make decisions and stick to them
  • Easy ways to deal with nit-pickers
  • Straightforward techniques for insensitive, thick-skinned behaviour
  • What to stop doing yourself that might be making it worse

 

The Quick Guide to Dealing with Difficult People


picture of booklet101 tips and techniques for dealing with Difficult People for just £3.87

 

Picture of Nancy

I am Nancy Slessenger and I have helped thousands of people to deal more effectively and easily with ‘difficult people’. In this booklet you will find the secrets and short-cuts to dealing with those people who can make your life a misery.

The most common problem I come across is bullying. Very often it can be combined with negative behaviour and insensitive behaviour. Not everyone can afford personal coaching or to come on a workshop, so I have put into this booklet all the key tools and techniques that have helped my clients over the years for you.

"I wish I’d done this 10 years’ ago. Thank you so much"

Jill S Victim of bullying

 

Immediate results you can expect when you use The Quick Guide to Dealing with Difficult People

  • Improved performance from difficult people
  • A happier life
  • You will be able to handle annoying, frustrating and difficult behaviour
  • You will be able to deal with bullying

 

'Having known Nancy for some time she was one of the first people I thought of calling when I had a "difficult person" crisis at work.  Due to changes within my department I came under the management of an American lady.  She had a particularly caustic style and was a typical bully i.e. focussed on her own needs, made negative assumptions about others, jumped to conclusions, exerted control other others against their will, gave opinions as facts and left me feeling that there was nothing I could do.  Things came to a head and I turned to Nancy for help.  Nancy coached me on the best style to use, gave me some insights into how my manager's mind worked, things that would mean nothing to her and things that would register, and some useful phrases.  I used this advice at our next meeting, and whilst we will never have the most harmonious of working relationships, on a scale of 1-10 of effectiveness, the meeting rated a 7 compared to a previous score of 1!  A dramatic improvement.'

Debbie Ford

'We had a difficult situation.  Nancy provided a creative approach to the problem and, in a very short space of time, have managed to sort it out to the satisfaction of everyone involved.  We have seen fantastic improvements in behaviour and relationships, and a financial saving too.'

Martin Blomley, HR Director VEGA

 

Choose the best option for you:

Basic option: The Quick Guide to Dealing with Difficult People

£3.87

picture of booklet

 


Advanced option: Difficult Behaviour Duo

Total value £18.86  Offer price £16.99

If you really want to learn about how these behaviours work, why they happen and improve your skills, you get:

  • Difficult People Made Easy (The book) worth £14.99
  • The Quick Guide to Dealing with Difficult People worth £3.87

for just £16.99.

picture of Difficult People book

In the book you will find

 

  • Real life examples
  • Strategies you can use straight away to improve performance 
  • How to save yourself time dealing with indecisive people
  • Why some people are so insensitive and what to do about it
  • Why people bully and how to stop them
  • How to negotiate effectively, easily and fairly
  • How to work with people who are very different to you
  • How to work out why you don’t get on with some people
  • How to get on better with them

 

Buy the Advanced Difficult Behavior Duo Now


Bumper option: Difficult Behaviour Pack

Total value £38.85  Offer price £24.99

Picture of CDIf you like to listen as well as read, you can add my CD Lion-Taming Without Getting Mauled to your pack. You get:

  • Difficult People Made Easy (The book) worth £14.99,
  • The Quick Guide to Dealing with Difficult People worth £3.87
  • Lion-Taming Without Getting Mauled  (CD) worth £19.99

Worth £38.85, special price £24.99.

In the CD you will find:

  • How to identify bullying behaviour
  • The Basic strategy for dealing with bullying
  • How to deal with individual meetings with the bully
  • How to handle aggressive questions
  • How to handle tantrums
  • How to use the 'James Bond' Rule
  • How to deal with insults in an easy and confident manner

Buy the bumper pack now


Image of eZineTo keep up to date with the latest tips and techniques in feedback and all aspects of performance management sign up for my free newsletter, Grapevine

 

 

If you are interested in help with a specific recruitment, call me on (+44)01530 224295 or email me at nancy@vinehouse.co.uk