Difficult People Made Easy e-book chapter Fusspots

In this extract from my book ‘Difficult People Made Easy’ you will find out how to deal with these annoying nitpickers who can drive you mad:

• How to manage detail-oriented people. This can be very difficult if you don't know how.
  
• How to work with them. It may be you have a colleague or team member like this. They can be very valuable, if they are in the right job, but they can also be infuriating if you treat them the wrong way.
  
• How to communicate with them. You will discover that there are some words you must use and others to avoid at all costs. If you use the wrong ones, this makes things much worse.
  
• Why they sometimes just don’t understand (it’s your fault). You will think you have been perfectly clear, but you haven't. You'll see why.
  
• Why they get stuck on small points and what to do about it.
  
• Why they can’t connect the dots. This can be a massive problem for these people. And if you put them in a position where they have to do this, you will have problems. So you need to know what to do about it.
  
• Why they can’t see the big picture, and probably never will in some cases. I'll show you what you can do.
  
• Why they often don’t have ideas. This isn't their fault, but you may be wasting your time trying to get them to be creative or to innovate in ways that just won't work.
  
• Why they often seem to tell lies. You'll be astonished to learn about this, but it will make sense. And, if you work with one of these people you will recognise the symptom.
  
• How to recognize this behaviour. I'll give you lots of ways to spot it early on before it's too late.
  
• What you are probably doing that is making it much worse than it needs to be. Sadly, it's probably a lot. But it can all be stopped.
  

Working with or managing someone like this can be a nightmare, but if you get it right, it can work really well. Get this chapter now and find out how.