Difficult People Made Easy Complete e-book Chapters

The Bestseller by Nancy Slessenger

The complete book in downloadable chapters.

Dealing with difficult behaviours from colleagues and customers can make your life hell.

• Do you have to deal with negative people who sap all your energy?
• Do you work with annoying nit-pickers?
• Do you have customers who try to bully you or throw temper tantrums?
• Do you work with people who just can’t make up their minds and then change them anyway?
• Do you deal with people who burst into tears all the time and are over-emotional?

If you answered ‘yes’ to any of these questions, this book is for you.
In this straightforward easy-to-follow book you will discover how to deal with these people:

Bullies

Find out how to deal with people who bully you in this 34-page chapter full of real examples. Discover what you need to do and why it will work including a great technique for people who shout at you.

Detail-oriented people and nit-pickers

Those annoying detail-mad people who nit-pick all the time and can’t see the big picture. You find out how to work with them in a way that keeps your sanity. 

Cry-babies

Do you have to deal with people who get very emotional and burst into tears? This is the chapter for you. Never worry again about making someone cry.

Ditherers and indecisive people

If you have to work with people who can never make up their minds and change them constantly, you will find a really easy way to get them to make decisions and stick to them in this chapter.

Rhinos and thick-skinned people

Do you have to deal with people who can never take a hint? Do you struggle to get through to them? Find out what to do about it in this chapter. 

Pessimists full of negativity

If you are sick and tired of dealing with people who constantly moan and pour cold water on all your great ideas find out here what you can do to stop this annoying behaviour and get them to accept your ideas.

Negotiating tips and techniques

If you want to know how to get what you need, and have trouble getting people to agree to perfectly reasonable requests, find out what to do in this chapter on negotiation.

Quick summary of key points

At the end of each chapter is a summary of what to look out for, what to do and why it works.

The results you can expect when you use the techniques in Difficult People Made Easy

• Improved performance from difficult people
• Less stress
• Better results in your dealings with others
• An understanding of others in your life
• You will be able to handle annoying, frustrating and difficult behaviour
• You will be able to deal with bullying

I’m Nancy Slessenger and I’ve worked with people like this and their colleagues for years. I’ve packed this book with all the tools and techniques I’ve learned over the years that really work. It’s full of real examples and I tell you what happened as well as what to do.

You’ll be amazed at how easy it is to solve some of these problems that you’ve been putting up with for years.

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The results you can expect when you use the techniques in Difficult People Made Easy

• Improved performance from difficult people
• Less stress
• Better results in your dealings with others
• An understanding of others in your life
• You will be able to handle annoying, frustrating and difficult behaviour
• You will be able to deal with bullying

I’m Nancy Slessenger and I’ve worked with people like this and their colleagues for years. I’ve packed this book with all the tools and techniques I’ve learned over the years that really work. It’s full of real examples and I tell you what happened as well as what to do.

You’ll be amazed at how easy it is to solve some of these problems that you’ve been putting up with for years.