Feedback for the Faint-Hearted
Full of easy and effective ways to say what you need to say with plenty of examples.
Tips on How to Give and Get Feedback That Improves Performance, by Nancy Slessenger
Badly given feedback actually reduces performance. That includes phrases like:
‘Great job’
‘You were wonderful’
‘You are brilliant’
Giving feedback is the most effective way of improving performance, but most people don’t know how to do it; do you?
Do you hate giving feedback?
Does the feedback you give really improve performance?
Do you avoid giving ‘negative’ feedback because you are worried about how people will respond?
Are you concerned about tackling bad behaviour and poor performance?
If you answered ‘yes’ to any of these questions, this booklet is for you.
In this simple, step by step guide you will discover:
- What feedback really is
- How it works
- How to give written feedback
- How to deal with unwanted, unfair or unpleasant feedback
- Different ways to give feedback
- What to do when things have gone badly
- The three key things you need to get across
- Improved performance from your team
- You will feel comfortable giving feedback
- You will be able to handle unwanted, unfair and unpleasant feedback
- You will be able to get feedback that drastically improves your performance
Immediate results you can expect when you use Feedback for the Faint-Hearted
Without feedback there is no learning. It’s really the only way we ever improve our skill. This booklet will enable you to be focused when you give feedback and help you to improve your own results and those of your team drastically.