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| Performance Management |
| Difficult People and Behaviours |
| Objectives |
| Brain and Memory Improvement |
| Sales Skills |
| Ebooks |
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'I just wanted to thank you for the tremendous value I derived from our short one hour’s session on the phone. What, to me, seemed like an insurmountable problem, was solved, simply, quickly and efficiently by you in minutes. They say that all problems benefit from a pair of fresh eyes, well I’d go for yours every time!
You certainly made a molehill out of my mountain!’
Jo Parfitt
Director, Summertime Publishing Services
‘I desperately wanted to take control of my job and progress my career in a different direction, but I was so over-loaded with work that I couldn't see a way forward. In particularly I had a problem with delegating tasks and saying 'No' when I was busy.
Nancy helped me to realise that I needed to be more assertive, tell people what I wanted to achieve, and try to and manage my work so that I am actually heading in the direction I want to go in.
6 months down the line I have now changed roles and have more responsibility. I am thrilled as its what I have wanted for a long time. The last 12 months have been quite a learning process for me in terms of re-evaluating how I behave in the work place, and pushing my self to achieve more. Nancy advice was invaluable in helping me to get where I am - She really re-shaped my thinking and helped me to feel more positive.
I really cannot thank Nancy enough - I just wish I had taken one of her courses sooner!’
Jo Davis
Astra Zeneca I just had to email you to let you know that one of our delegates has already used the skills she learnt in your workshop. She arrived just TWO MINUTES late to check in for her flight. She was told she’d have to wait for the next flight, which left five hours later. The negotiating skills you taught worked and she was able to fly home as planned. She's so proud, and so grateful to you!
Anna Salamonowicz
Director
RSAUK
“We had a difficult situation. Vine House provided a creative approach to the problem and, in a very short space of time, have managed to sort it out to the satisfaction of everyone involved. We have seen fantastic improvements in behaviour and relationships, and a financial saving too.”
Martin Blomley, HR Director VEGAHaving known Nancy for some time she was one of the first people I thought of calling when I had a "difficult person" crisis at work. Due to changes within my department I came under the management of an American lady. She had a particularly caustic style and was a typical bully i.e. focussed on her own needs, made negative assumptions about others, jumped to conclusions, exerted control other others against their will, gave opinions as facts and left me feeling that there was nothing I could do. Things came to a head and I turned to Nancy for help. Nancy coached me on the best style to use, gave me some insights into how my manager's mind worked, things that would mean nothing to her and things that would register, and some useful phrases. I used this advice at our next meeting, and whilst we will never have the most harmonious of working relationships, on a scale of 1-10 of effectiveness, the meeting rated a 7 compared to a previous score of 1! A dramatic improvement.
Debbie Ford"Nancy takes complex and difficult situations, and breaks them down into simple processes that you can analyse and understand. From this you are able to identify solutions to deal with the situation in the future"
Steve Parkin
Astra ZenecaWow! In one day I learned lots of new stuff for getting really good
at two essential human skills; how to communicate with other
people - even the one's who really wind you up; and how to make
the most of your brain's potential.
Nancy really knows her subject. This comes through not only when
she discusses the theory but in the way she works directly with delegates
on their "problem people" by providing truly insightful stories of how
her techniques have worked in the real world. If you want practical, usable
and powerful techniques for dealing with all kinds of difficult people, whether
it's a bully, cry-baby, ditherer, habitual pessimist or all of the above
then attend one of Nancy's workshops.
Joe Gregory
Cabal Group"I really enjoyed myself during the day and felt I'd learnt loads. However, it was only when I got back to work (and home) that I realised quite how much I'd learnt. I couldn't stop telling people fascinating insights that I'd learned on the day - they were fascinated too! In the car on my way home I was enthused and ready to deal with some challenging people I'd been avoiding - I was really fired up to make a difference.
I guess the true measure of any training is how easy it is to apply when you get back to work - Nancy's course is a true gem - my relationships with people seem easier and I get less frustrated with others. Not only that but I was galvanised into personal action to improve my brain and my longevity - thanks Nancy"
Debbie Jenkins
Lean Marketing
"I have found Nancy Slessenger and Vine House Essentials to be a valuable
contributor to my success as leader and manager. Through her unique style
of questioning and insights, Nancy has helped to provide alternative
perspectives on situations and relationships, which I had not seen before.
Through these, we have developed straightforward action plans that have
Been effective in dealing with the most difficult of situations. The coaching has not only helped me see the wood amongst the trees, but also to find a path through the forest."
CF, Blue Chip Company
General Personal Skills
Including:
The Quick Guide to Dealing with Difficult People
Lion Taming Without Getting Mauled
How to Create and Give PowerPoint Presentations that Work
The Bestseller by Nancy Slessenger
Sir John Harvey Jones endorsed Nancy's flagship text describing it as an "invaluable help"
This is the ultimate guide to dealing with difficult people - plus how to manage them.
only £ 14.99 
Or
$23.37
Dealing with difficult behaviours from colleagues and customers can make your life hell.
- Do you have to deal with negative people who sap all your energy?
- Do you work with annoying nit-pickers?
- Do you have customers who try to bully you or throw temper tantrums?
- Do you work with people who just can’t make up their minds and then change them anyway?
- Do you deal with people who burst into tears all the time and are over-emotional?
If you answered ‘yes’ to any of these questions, this book is for you.
In this straightforward easy-to-follow book you will discover:
- How to deal with bullies. 34 pages packed with real life examples of what to do and how to do it.
- Fuss-pots – those annoying detail-mad people who nit-pick all the time and can’t see the big picture. You find out how to work with them in a way that keeps your sanity.
- Cry-babies. These are the people who get easily upset at the slightest thing and burst into tears. You can’t have a reasonable conversation with them and it drives you mad. You will discover how to talk to them in a way they will understand and will work for you too.
- Ditherers – the people who just can’t decide anything and make your life hell. Then when they finally do decide, they change their minds again. If you have to deal with these you’ll find easy ways to get them to make a decision and stick to it.
- Rhinos, the people who can never take a hint because they are so thick-skinned. You will discover how to get through that tough hide of theirs.
- Pessimists, the people who are all doom and gloom and pour cold water on all your ideas. They see problems with everything and, for them the glass is always half empty, even when it’s full. You’ll find out how to motivate them and stop them moaning.
- Negotiating. You will learn the basics of effective negotiation; a key skill when you are dealing with anyone, difficult or not. Understanding this process and how it works will be an invaluable tool in all your dealings.
- Summary. At the end of each chapter is a summary of what to look out for, what to do and why it works.
The results you can expect when you use the techniques in Difficult People Made Easy
- Improved performance from difficult people
- Less stress
- Better results in your dealings with others
- An understanding of others in your life
- You will be able to handle annoying, frustrating and difficult behaviour
- You will be able to deal with bullying
I’m Nancy Slessenger and I’ve worked with people like this and their colleagues for years. I’ve packed this book with all the tools and techniques I’ve learned over the years that really work. It’s full of real examples and I tell you what happened as well as what to do.
You’ll be amazed at how easy it is to solve some of these problems that you’ve been putting up with for years.
Order now
only £ 14.99
Or
$23.37
The Quick Guide to Dealing with Difficult People
101 Tips & Techniques by Nancy Slessenger
Dealing with difficult behaviours from colleagues and customers can make your life hell
Only £3.87
Or
$7.77
- Do you have to deal with negative people who sap all your energy?
- Do you work with annoying nit-pickers?
- Do you have customers who try to bully you or throw temper tantrums?
- Do you work with people who just can’t make up their minds and then change them anyway?
If you answered ‘yes’ to any of these questions, this booklet is for you.
In this straightforward easy-to-follow booklet you will discover:
- What to look out for
- Tools that work for dealing with bullying
- Surprising ways to deal with negative people
- Simple steps to get indecisive people to make decisions and stick to them
- Easy ways to deal with nit-pickers
- Straightforward techniques for insensitive, thick-skinned behaviour
- What to stop doing yourself that might be making it worse
Immediate results you can expect when you use The Quick Guide to Dealing with Difficult People
- Improved performance from difficult people
- A happier life
- You will be able to handle annoying, frustrating and difficult behaviour
- You will be able to deal with bullying
In this practical guide you will discover 101 techniques to help you deal with Difficult People. You can change the behaviour of difficult people and this book is packed full of advice for helping you work with them and improve their performance.
Order now
Only £3.87
Or
$7.77
Lion Taming Without Getting Mauled £19.99/$39.97
Tried and tested ways to deal with bullies
In this popular audio programme, Nancy explains in detail:
- How to identify bullying behaviour
- The Basic Bully Strategy
- Dealing with Long Meetings
- Handling Aggressive Questions
- Handling child-like Tantrums
- The 'James Bond' Rule
- Dealing with Insults
Presented in convenient CD format
Only £19.99
Or
$39.97
How to Deal with Bullies
The downloadable eBook packed full of practical tips, tools & techniques that you can use to stop bullying by Nancy Slessenger
Dealing with bullying from colleagues, customers or family members can make your life hell
- Do you have to deal with bullying at work?
- Does someone in your personal life bully you?
- Are your children being bullied at school while the teachers do nothing?
If you answered ‘yes’ to any of these questions, this downloadable eBook is for you.
In this straightforward easy-to-follow booklet you will discover:
- Eight ways to recognise bullying behaviour
- Why they behave like that
- 12 strategies for dealing with bullying
- What you might be doing that makes it worse or more likely
- What to do if your manager is bullying you
- What to do if you are managing someone who is bullying someone else
- How to deal with 'Temper Tantrums' when they bully starts shouting and behaving very aggressively
- How to deal with nine kinds of school bullying
- What to do as the parent of a child who is being bullied
- What to do if you have been accused of bullying
- What to do if your child has been accused of bullying
- How to reduce bullying in your school if you are a teacher, head teacher or principal
- How to tell if you are bullying others and what to do about it
Immediate results you can expect when read 'How to Deal With Bullies'
- A happier life
- You will be able to identify and deal with bullying
- You will be in control
In this 38 page eBook you will find all the information you need to tackle the bullying you are having to put up with at the moment and stop it from happening again.
Order now
only £ 9.87
Or
$19.87
Time Management Made Easy £3.87/$7.77
124 tips and techniques
Are you so busy you never have enough time to go on a time management course?
- Do you keep running out of time?
- Do you have trouble prioritising?
- Do you have trouble getting motivated?
- Do you find it hard to say ‘No’?
- Do you want a more peaceful life?
- Do you want less stress?
In this short, simple, step-by-step guide you will find out:
- How to set goals – a really key time management skill.
- How to plan – this will ensure you achieve your goals.
- How to prioritise – this will help you to work out what is most important to you and make sure you achieve it.
- How to monitor your progress effectively so you achieve your goals.
- How to deal with unreliable people. These people can really mess up your plans, you’ll find out how to stop that happening when you read Time Management Made Easy.
- How to motivate yourself. There are things we all do that make it harder to be motivated. You’ll find out what makes it easier.
- How to make meetings effective. Stop wasting far too much time in your meetings.
- How to say ‘No’ without saying ‘No’. Most people hate saying ‘No’ so I’m giving you a way of doing it without saying it and it really works.
- How to deal with interruptions so they don’t mess up your whole schedule. So often you have everything planned perfectly and then someone else messes up. I show you have to avoid that happening.
- How to keep up with your reading. Have you got piles of stuff you should have read? You’ll discover how to get rid of them.
- How to make decisions. Not sure if you can decide or not? Find out how to change that.
- How to deal with too many emails. The modern curse. Easy ways to resolve it.
- How to clear all that rubbish on your desk and make sure it stays clear.
Immediate results you can expect when you use the tips in Time Management Made Easy
- You will be more relaxed
- You will be in control
- You will have more time
- You will achieve more
- You will be happier
- You will be less stressed
Order Now
only £ 3.87
Or
$7.77
How to Create and Give PowerPoint Presentations that Work £3.87/$7.70
The secrets of effective presentations and how to use PowerPoint all in ONE booklet
In this booklet written with expert Graphic Designer Colin Higton, Nancy Slessenger reveals the mysteries of how to create an effective presentation that will keep your audience engaged.
Nancy has presented to groups large and small in many countries. She has given both formal and informal presentations, using PowerPoint and without PowerPoint. She has trained thousands of people in structuring and giving presentations on many different topics. An experienced presenter of over twenty years she shares with you her tips on engaging and persuasive presentations.
Colin has his own Graphic Design company, Hullabaloo, and has been creating presentations for clients for well over 20 years (though you'd never think that if you saw how young he looks). He shares with you the secrets of making your presentation look good and professional - allowing you to feel relaxed and confident.
You will discover:
- How to plan out your presentation from scratch
- How to structure your presentation to get your point across most effectively
- How to work out how many slides you really need
- How to design and use your own templates (and why it's a good idea)
- How to put the words in, using headings effectively
- How to decide what presentation methods to use
- How to use pictures and graphics
- Whether you should use humour and if so, how
- What animation effects you should use
- How to present numerical information
- How to polish your presentation
- How many words you should have on each slide
- How to resolve typical problems with presentations
- How to do sales presentations
- What notes you should give your audience
- How to test out your presentation - what to look out for
- Your presentation check list to ensure nothing is forgotten
Immediate results you can expect when you use the tips in How to Create and Give PowerPoint Presentations that Work
- You will be more relaxed when you present
- You will be in control
- You will be more persuasive
- Your audience will enjoy your presentations more
- Your presentations will be more effective
- You will find it much easier to prepare your presentations
- You will find using PowerPoint easier
Order Now - choose either the standard Vinehouse booklet format or a convenient, easy-download ebook version.
| Select the ebook £3.87 | Or | Select the ebook $7.77 |
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| Select the booklet £3.87 | Or | Select the booklet $7.77 |
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