Management Fundamentals (e books)

Seven booklets to help you manage your team by Nancy Slessenger

Want to know the fundametals of effective management?

This bundle gives you the fundamentals you need for managing your people. Each booklet is developed specifically for busy managers who don’t have time to read lots of books and go on hundreds of courses, each one focuses on one topic and includes:

• Attendance Management Tips and Techniques
• Feedback for the Faint Hearted
• How to Interview Successfully
• How to Write Objectives that Work
• Praise and the Appraisal
• The Quick Guide to Dealing with Difficult People
• How to Motivate Yourself and Others
• Virtual Teams - how to run them successfully

"Attendance Management Tips and Techniques"

69 tips and techniques to help you manage attendance by Diane Horsefield and Nancy Slessenger

In this easy, step-by-step guide you will discover:

• When to tackle an attendance problem
• What you need to tell the employee
• What information needs to be captured
• What do say in a discussion with the employee
• When to notify the employee in writing
• How to respond to some typical comments from employees like: ‘Joe Bloggs has hardly been here all month’ and ‘But everyone gets ill sometimes’ and ‘But you know how hard I work for the organisation..’

"Feedback for the Faint-hearted"

62 tips on how to give feedback that improves performance by Nancy Slessenger

Badly given feedback actually reduces performance. That includes phrases like:

‘Great job’
‘You were wonderful’
‘You are brilliant’

In this simple, step by step guide you will discover:

• What feedback really is.
• How to give feedback.
• Why there is no such thing as ‘positive or negative’ feedback.
• Damaging and dangerous ways of giving feedback that you must avoid.
• The three key ways of giving feedback.
• 20 Specific examples of how to give feedback
• 10 examples of how not to do it.
• How to give feedback in really difficult situations.
• How to give written feedback and specific examples
• What you should absolutely never ask when you need feedback
• A really easy strategy for dealing with unwanted, unfair or unpleasant feedback

"How to Interview Successfully Tips & Techniques"

In this simple, step-by-step guide you will find out:

• Plan out the whole process of recruitment from start to finish
• Prepare the Job Description
• Prepare the Person Specification
• Short list the candidates
• Prepare for the interview
• How to conduct the interview
• What questions to ask
• What to do after the interview

"How to Write Objectives That Work"

55 Tips & Techniques by Nancy Slessenger

In this simple, best-selling step by step guide you will discover:

• Easy ways to write your objectives from scratch
• The five steps you need to take in order to write your objectives
• How to make them SMART (Specific, Measurable, Achievable, Relevant and Time-bounded)
• Eight dangerous words and phrases you must avoid and what to do instead
• Three examples of objectives people really struggle with including  “Go on a presentation skills course” You’ll find out what’s wrong with that and how to write really effective development objectives.
• How to write objectives for Personal Development
• How to write really difficult Health and Safety objectives so they are meaningful and help you. All the examples are real ones. You’ll probably recognise most of them.
• The acid test to ensure your objectives are right

"Praise and the Appraisal"

105 Tips & Techniques to Make Appraisals Work by Nancy Slessenger

In this simple, step by step guide you will discover:

• How to plan for the appraisal
• How to structure the appraisal
• How to make difficult discussions about performance easy
• How to apply scoring systems, gradings and ratings in a way that is fair and consistent
• How to handle those awkward moments
• What to do if an individual has not achieved their objectives
• How to phrase written comments on a review form
• How to work out a development plan
• How to make the process motivational

"The Quick Guide to Dealing with Difficult People"

101 Tips & Techniques by Nancy Slessenger

Dealing with difficult behaviours from colleagues and customers can make your life hell

Discover here:

• What to look out for
• Tools that work for dealing with bullying
• Surprising ways to deal with negative people
• Simple steps to get indecisive people to make decisions and stick to them
• Easy ways to deal with nit-pickers
• Straightforward techniques for insensitive, thick-skinned behaviour
• What to stop doing yourself that might be making it worse

In this practical guide you will discover 101 techniques to help you deal with Difficult People. You can change the behaviour of difficult people and this book is packed full of advice for helping you work with them and improve their performance.

"How to Motivate Yourself and Others"

67 ways to make sure you get things done by Nancy Slessenger

In this simple, step by step guide you will discover:

• What motivation is
• The easy first step that really helps in every situation
• Examples of different kinds of motivation and how to work with them
• How to keep people motivated once you’ve got them going
• How to deal with negativity and complaints
• How to motivate ‘negative’ people
• How to motivate highly creative people
• How to motivate people to be more proactive
• How to motivate people to do mundane jobs
• How to motivate people to improve quality and accuracy
• How to motivate people to work well in teams
• How to motivate people to accept change
• How to motivate yourself when you lose interest
• How to motivate yourself to complete unpleasant tasks
• How to motivate yourself when you are stressed