Performance Management Set (e books)
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Description
The bare essentials for basic Performance Management from our most popular set. It includes the classic tips booklets:
- How to Write Objectives that Work
- Feedback for the Faint Hearted
- Praise and the Appraisal
Read the essential tips you need to achieve dramatic improvements in your management skills that will help you deliver your objectives.
"How to Write Objectives That Work"
55 Tips & Techniques by Nancy Slessenger
In this simple, best-selling step by step guide you will discover:
- Easy ways to write your objectives from scratch
- The five steps you need to take in order to write your objectives
- How to make them SMART (Specific, Measurable, Achievable, Relevant and Time-bounded)
- Eight dangerous words and phrases you must avoid and what to do instead
- Three examples of objectives people really struggle with including “Go on a presentation skills course” You’ll find out what’s wrong with that and how to write really effective development objectives.
- How to write objectives for Personal Development
- How to write really difficult Health and Safety objectives so they are meaningful and help you. All the examples are real ones. You’ll probably recognise most of them.
- The acid test to ensure your objectives are right
"Feedback for the Faint-hearted"
62 tips on how to give feedback that improves performance by Nancy Slessenger
Badly given feedback actually reduces performance. That includes phrases like:
‘Great job’
‘You were wonderful’
‘You are brilliant’
In this simple, step by step guide you will discover:
- What feedback really is.
- How to give feedback.
- Why there is no such thing as ‘positive or negative’ feedback.
- Damaging and dangerous ways of giving feedback that you must avoid.
- The three key ways of giving feedback.
- 20 Specific examples of how to give feedback
- 10 examples of how not to do it.
- How to give feedback in really difficult situations.
- How to give written feedback and specific examples
- What you should absolutely never ask when you need feedback
- A really easy strategy for dealing with unwanted, unfair or unpleasant feedback
"Praise and the Appraisal"
105 Tips & Techniques to Make Appraisals Work by Nancy Slessenger
In this simple, step by step guide you will discover:
- How to plan for the appraisal
- How to structure the appraisal
- How to make difficult discussions about performance easy
- How to apply scoring systems, gradings and ratings in a way that is fair and consistent
- How to handle those awkward moments
- What to do if an individual has not achieved their objectives
- How to phrase written comments on a review form
- How to work out a development plan
- How to make the process motivational
