Premium Performance Management Tips Booklets Complete Set
The comprehensive selection of tips booklets for better management by Nancy Slessenger
Want to know the secrets to effective management?
This bundle gives you all the basics for managing your people. Developed specifically for busy managers who don’t have time to read lots of books and go on hundreds of courses, each booklet focuses on one topic.
You get all the booklets on this page:
And
- 37 page eBook How to Deal with Bullies covering how to recognise a bully, what to do about being bullied, what to stop doing, how to deal with senior managers who bully, how to deal with tantrums, how to deal with school bullying and a way of checking if you have been bullying
At a special value price, substantially discounted over buying the booklets individually
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New Starter Management Set
How to hire great people and keep them performing at their best, by Nancy Slessenger and Claire Bee
This great value set includes these popular booklets :-
How to Interview Successfully - Your guide to successful recruitment and the steps to follow.
Attendance Management Tips and Techniques - How to deal with absence problems, what to say and what to do to reduce absence and improve your bottom line.
How to Write Objectives That Work 52 tips and techniques to help you write effective objectives The best-selling booklet that takes the effort out of writing objectives.
Total Value £11.61
Special Offer only £ 9.95

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Performance Management Set
The bare essentials you need by Nancy Slessenger
Our Most Popular Collection!
Includes the classic tips booklets
Feedback for the Faint-Hearted
How to Write Objectives That Work
Praise and the Appraisal
Discounted price of £9.95/$19.57 compared with buying separately at £11.61/$23.31
Read the essential tips you need to achieve dramatic improvements in your management skills that will help you deliver your objectives.
only £ 9.95
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Attendance Management Tips and Techniques
69 tips and techniques to help you effectively manage attendance, by Diane Horsfield and Nancy Slessenger
Do you find dealing with absence problems difficult?
Do you wonder where to start when people have a lot of time off sick? Have you got high absence rates?
Then this booklet is for you. In Attendance Management Tips and Techniques you will discover how to manage this situation effectively and how to significantly reduce absence rates.
- In this easy, step-by-step guide you will discover:
- When to tackle an attendance problem
- What you need to tell the employee
- What information needs to be captured
- What do say in a discussion with the employee
- When to notify the employee in writing
- How to respond to some typical comments from employees like: ‘Joe Bloggs has hardly been here all month’ and ‘But everyone gets ill sometimes’ and ‘But you know how hard I work for the organisation..’
Immediate results you can expect when you use Attendance Management Tips and Techniques
- You will reduce absence rates in your organisation
- You will feel more confident dealing with absence issues
- You will know what to do when confronted with absence problems.
Many managers find dealing with absence very difficult. This booklet gives you simple, step-by-step tools to handle all the difficult situations fairly and reasonably for just £3.87 or $7.77
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Difficult People Made Easy
The Bestseller by Nancy Slessenger
Sir John Harvey Jones endorsed Nancy's flagship text describing it as an "invaluable help"
This is the ultimate guide to dealing with difficult people - plus how to manage them.
only £ 14.99 

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Dealing with difficult behaviours from colleagues and customers can make your life hell.
- Do you have to deal with negative people who sap all your energy?
- Do you work with annoying nit-pickers?
- Do you have customers who try to bully you or throw temper tantrums?
- Do you work with people who just can’t make up their minds and then change them anyway?
- Do you deal with people who burst into tears all the time and are over-emotional?
If you answered ‘yes’ to any of these questions, this book is for you.
In this straightforward easy-to-follow book you will discover:
- How to deal with bullies. 34 pages packed with real life examples of what to do and how to do it.
- Fuss-pots – those annoying detail-mad people who nit-pick all the time and can’t see the big picture. You find out how to work with them in a way that keeps your sanity.
- Cry-babies. These are the people who get easily upset at the slightest thing and burst into tears. You can’t have a reasonable conversation with them and it drives you mad. You will discover how to talk to them in a way they will understand and will work for you too.
- Ditherers – the people who just can’t decide anything and make your life hell. Then when they finally do decide, they change their minds again. If you have to deal with these you’ll find easy ways to get them to make a decision and stick to it.
- Rhinos, the people who can never take a hint because they are so thick-skinned. You will discover how to get through that tough hide of theirs.
- Pessimists, the people who are all doom and gloom and pour cold water on all your ideas. They see problems with everything and, for them the glass is always half empty, even when it’s full. You’ll find out how to motivate them and stop them moaning.
- Negotiating. You will learn the basics of effective negotiation; a key skill when you are dealing with anyone, difficult or not. Understanding this process and how it works will be an invaluable tool in all your dealings.
- Summary. At the end of each chapter is a summary of what to look out for, what to do and why it works.
The results you can expect when you use the techniques in Difficult People Made Easy
- Improved performance from difficult people
- Less stress
- Better results in your dealings with others
- An understanding of others in your life
- You will be able to handle annoying, frustrating and difficult behaviour
- You will be able to deal with bullying
I’m Nancy Slessenger and I’ve worked with people like this and their colleagues for years. I’ve packed this book with all the tools and techniques I’ve learned over the years that really work. It’s full of real examples and I tell you what happened as well as what to do.
You’ll be amazed at how easy it is to solve some of these problems that you’ve been putting up with for years.
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How to Write Objectives that work
52 Tips & Techniques by Nancy Slessenger
Do you hate writing objectives?
Do you find it really difficult?
Do you have trouble writing objectives that can be measured?
If you do, this booklet is for you. In this simple, step by step guide you will discover:
- Easy ways to write your objectives from scratch
- How to make them SMART (Specific, Measurable, Achievable, Relevant and Time-bounded)
- Which words to avoid and what to use instead
- How to write objectives for really difficult areas like Personal Development and Health and Safety
- How to resolve common mistakes<
- What to do during the year to make it easier when it comes to your performance review
The booklet is full of real examples that you can copy and modify to suit your situation.
Immediate results you can expect when you use How to Write Objectives that Work
- You will be clear what it is you need to achieve
- You will know how to measure it
- You will be able to identify what you need to
- You will be much more motivated
How to Write Objectives that Work is a short easy to use booklet that takes you through writing objectives, step by step. It even includes examples that you can copy from. In just 52 tips it covers all you need to know to be able to write your objectives.
only £ 3.87
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Praise and the Appraisal
112 Tips & Techniques to Make Appraisals Work by Nancy Slessenger
Do you hate doing appraisals and performance reviews?
Do you find it really difficult?
Do you worry about how people will respond?
Are you concerned about how you will tackle under-performance?
If you do, this booklet is for you. It’s written for those carrying out appraisals and performance reviews and also for those on the receiving end.
In this simple, step by step guide you will discover:
- How to plan for the appraisal
- What to do during the year
- How to structure the appraisal
- How to apply scoring systems, gradings and ratings in a way that is fair and consistent
- How to handle those awkward moments
- What to do if an individual has not achieved their objectives
- How to phrase written comments on a review form
- How to work out a development plan
- How to make the process motivational
Immediate results you can expect when you use Praise and the Appraisal
- You will be clear what you need to do
- You will know how to prepare effectively
- You will be able to handle awkward moments and issues
- You will know what to do during the year to make the process work well
Appraisals are a part of most organisations’ performance management process. Used effectively they can help to improve performance and motivate people. Used badly they can do the reverse.
This booklet contains tips designed to make it easier for you to make the most of the appraisal process and includes a section of Frequently Asked Questions from managers and individuals.
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Feedback for the Faint-hearted
Tips on How to Give and Get Feedback That Improves Performance, by Nancy Slessenger
Badly given feedback actually reduces performance. That includes phrases like
‘Great job’
‘You were wonderful’
‘You are brilliant’
Giving feedback is the most effective way of improving performance, but most people don’t know how to do it; do you?
- Do you hate giving feedback?
- Does the feedback you give really improve performance?
- Do you avoid giving ‘negative’ feedback because you are worried about how people will respond?
- Are you concerned about tackling bad behaviour and poor performance?
If you answered ‘yes’ to any of these questions, this booklet is for you.
In this simple, step by step guide you will discover:
- What feedback really is
- How it works
- How to give written feedback
- How to deal with unwanted, unfair or unpleasant feedback
- Different ways to give feedback
- What to do when things have gone badly
- The three key things you need to get across
Immediate results you can expect when you use Feedback for the Faint-Hearted
- Improved performance from your team
- You will feel comfortable giving feedback
- You will be able to handle unwanted, unfair and unpleasant feedback
- You will be able to get feedback that drastically improves your performance
Without feedback there is no learning. It’s really the only way we ever improve our skill. This booklet will enable you to be focused when you give feedback and help you to improve your own results and those of your team drastically.
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The Quick Guide to Dealing with Difficult People
101 Tips & Techniques by Nancy Slessenger
Dealing with difficult behaviours from colleagues and customers can make your life hell
only £ 3.87

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- Do you have to deal with negative people who sap all your energy?
- Do you work with annoying nit-pickers?
- Do you have customers who try to bully you or throw temper tantrums?
- Do you work with people who just can’t make up their minds and then change them anyway?
If you answered ‘yes’ to any of these questions, this booklet is for you.
In this straightforward easy-to-follow booklet you will discover:
- What to look out for
- Tools that work for dealing with bullying
- Surprising ways to deal with negative people
- Simple steps to get indecisive people to make decisions and stick to them
- Easy ways to deal with nit-pickers
- Straightforward techniques for insensitive, thick-skinned behaviour
- What to stop doing yourself that might be making it worse
Immediate results you can expect when you use The Quick Guide to Dealing with Difficult People
- Improved performance from difficult people
- A happier life
- You will be able to handle annoying, frustrating and difficult behaviour
- You will be able to deal with bullying
In this practical guide you will discover 101 techniques to help you deal with Difficult People. You can change the behaviour of difficult people and this book is packed full of advice for helping you work with them and improve their performance.
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How to Interview Successfully
106 Interviewing Tips & Techniques , by Clare Bee

Interview with confidence and success!
only £ 3.87 

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- Do you find you recruit people who just can’t do the job?
- Do you wonder where to start when it comes to interviews?
- Would you like to know how to recruit the right people?
- Would you like to reduce your staff turnover rates?
If your answer is ‘Yes’ to any of these questions, this booklet is for you.
In this simple, step-by-step guide you will find out:
- Plan out the whole process of recruitment from start to finish
- Prepare the Job Description
- Prepare the Person Specification
- Short list the candidates
- Prepare for the interview
- How to conduct the interview
- What questions to ask
- What to do after the interview
Immediate results you can expect when you use How to Interview Successfully
- You will be asking the questions that will give you the information you need to make your decision You will recruit people who will be more suitable for your organisation
- You will be in control of the interview process
- The performance of your department will improve because you are recruiting the right people
Your people are your most important asset so make sure you get the right people.
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The Secrets Of Writing Objectives MP3 Download
How to write objectives that are SMART, clear and understandable...And measurable.
Struggling with objectives? Having trouble getting started? Find out how to write objectives that are meaningful right now.
Stop struggling now and get the help you need.
- Your questions on Objectives answered
- A clear definition of what objectives really are
- Where to start when writing your objectives
- How to make your objectives SMART
- 20+ examples of real objectives and how to write them
- The basic components that make up a good objective
- How to work out measures for difficult objectives
- How to get people to think in terms of "results" and not "tasks"
- The difference between aims, targets, goals and objectives
- The difference between objectives and behaviours
- How to write behavioural objectives
- How to make sure objectives are clearly aligned
- What to do when objectives aren’t aligned
- How to spot badly aligned objectives
- How to make objectives achievable.
- How to cascade objectives the easy way
- How many objectives you should have
- Making objectives fair
- How to ensure the wording is clear and everyone understands the objective
- How to write objectives for people who are strongly impacted by other departments
- How to get the objectives right at the top
- What to do when you have the word ‘best’ in your objective
- What to do with mission statements
- Get senior mangers to write clear objectives
Yes, it is hard at first, when you’ve never seen what well-written objectives look like. But once you know the basic techniques you’ll be able to write objectives that are meaningful and measurable.
Objectives are the starting point for everything you do. They are the foundation of any performance management system, but, more than that, they are there to make sure you are focusing your efforts on the right things.
Having clear objectives can improve your performance by 36% (Corporate Leadership Council 2002) It’s the easiest and cheapest way to be more successful.
What you get
The Secrets of Writing Objectives
- 3 half hour MP3 downloads where I answer questions on objectives
- PDF transcripts of the interviews
The Secrets of Writing Objectives - Examples
- 3 half hour MP3 downloads of examples and how to write objectives in each one
- PDF transcripts of the interviews
Examples you can use
- A word document with example objectives that you can modify, copy and paste and use as your own
Everything you'll get is real. None of it is made up, every example is real
Not enough time?
You're probably wondering how much time it's going to take to do this. You can listen to these six parts, packed with information in just 3 hours.
The Bottom Line
Why would you invest in this information?
Only two reasons:
1. Because it will save you hours of wasted effort and frustration
2. Because it will improve your performance by up to 36%.
You can download The Secrets of Writing Objectives now for just £29.97/$59.97
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